Questions and answers about your visit to Majaland Kownaty
What measures were taken in the park?
It's strongly recommended for visitors from 5 years to wear a mask covering both mouth and nose in outdoor areas. Wearing a mask is mandatory in all indoor areas, attractions, restaurants, shops and queue lines. By using your ticket and entering the park, you declare that you are in good health and that you do not show any symptoms of disease.
How can I reserve my visit to Majaland Kownaty?
A visit can be reserved in 3 different ways. It's recommended to reserve your tickets in advance online. Only children under 85 cm and persons with a disability do not have to book tickets. Persons with a disability can purchase their tickets at the ticket offices of the park.
- I don't have a ticket yet
Buy your ticket here and select the date of your visit.
- I already have a valid ticket or a ticket that expired between March 13, 2020 and May 27, 2021
You can exchange your ticket for a new ticket with date for free online.
- I have an annual pass
Book your date and timeslot here.
Can I book my visit as a disabled person?
Disabled people who want to visit the park do not need to book their visit in advance. You can purchase tickets for you and your guide on the day of your visit at the park ticket offices.
Is it possible to cancel a reservation or to move it to another date?
Moving your reservation to another date will be possible soon.
Can I also book my visit at the park ticket offices?
We recommend you to book your tickets in advance via the park website to avoid any queues at the ticket offices. Here you will find all the information you need to book your tickets.
Tickets and annual passes
I have a valid ticket for Majaland Kownaty that expired between March 13, 2020 and May 27, 2021.
All tickets with a limited validity that expired between March 13, 2020 and May 27, 2021 may be used at Majaland Kownaty until December 31st, 2021 incl. You will need to book your visit online in advance. That's what you do here.
What about my annual pass for Majaland Kownaty?
Annual passes that were valid during Majaland Kownaty's closing period were automatically renewed by the number of closing days that fell within the period of validity of your annual pass. These days will start on May 28, 2021. You can find the new expiry date of your annual pass in your profile via kartaroczna.majaland.pl.
I have an annual pass including parking. Can I still use the parking for free?
Annual passes with parking remain valid. You do not have to buy a parking ticket during the reservation process.
I have an annual pass and want to reserve my visit, but see that my desired day of visit is full.
Don't panic! We haven't released all the capacity yet. So tickets may be available again for your desired day of visit. Keep an eye on our website and social media channels!
Discounts and coupons
I still have a discount coupon/voucher for a ticket or annual pass that expired between March 13, 2020 and May 27, 2021, can I still use it?
Exceptionally, you can use your coupon or voucher for a ticket or annual pass until December 31st, 2021 incl.
I have a promo code valid for tickets. Can I use it for my reservation?
It is still possible to use a promo code during your reservation. These codes are only valid on new tickets ≥ 1m and not if you already have a ticket. The discount is calculated on the applicable cash register rate.